FAQs

Yes, after placing your order, you will receive a confirmation email that acknowledges your purchase and confirms that it is being processed.

Yes, once your order has been processed, a shipping confirmation email with tracking details will be sent to you. You will also receive a delivery confirmation email upon successful delivery.

If you have any questions regarding your order or need assistance, please reach out to us at info@clinicalhealthusa.com, and our team will be happy to help.

Due to high demand, weather conditions, or courier-specific issues, delays in shipping may occur. We appreciate your patience and understanding as we work to deliver your order as soon as possible.

We are confident in the quality of our products and offer a satisfaction guarantee. If you’re not satisfied with your purchase, please contact us within 30 days of receiving your order for a full refund or replacement.

At the core of QIQ's innovative products is our proprietary HypoBiome Technology™. This cutting-edge process transforms Sodium Hypochlorite into Hypochlorous Acid (HOCl)—a substance naturally produced by the body’s white blood cells to combat harmful pathogens. Since it’s naturally occurring, this high-purity formula is both skin-compatible and microbiome-friendly. It targets harmful bacteria while preserving beneficial ones, ensuring irritation-free and sting-free care for your skin.

Not all Hypochlorous Acid (HOCl) is created equally. Our High Purity Hypochlorous, powered by HypoBiome Technology™, is formulated using a patent-pending process that guarantees unmatched purity, stability, and effectiveness. Dermatologist and clinically tested, this hypoallergenic formula features a skin-neutral pH, delivering superior cleansing, calming, and rapid skin recovery without causing irritation. It’s ideal for promoting healthier, more balanced skin.

Yes, QIQ is safe for all ages and skin types. It has been rigorously tested by both pediatricians and dermatologists to ensure its gentle, non-irritant properties, making it suitable for use on children.

Absolutely!

• Ear & Body Piercings: Use QIQ First Aid Cleansing Spray or QIQ Itch Relief Spray on earlobe and cartilage piercings to cleanse, calm, and care during the healing process. Spray at least twice daily for optimal results.
• Lip & Tongue Piercings: For oral piercings, use QIQ Mouthwash & Oral Rinse. Gargle three times daily or after meals to cleanse and reduce irritation during the recovery process.
  For other body piercings, follow specific directions to ensure safe and effective use.

Yes, all QIQ products are proudly made in the USA. They are manufactured in compliance with International Safety Standards (ISO) and Good Manufacturing Practices (GMP).

QIQ is dermatologist and pediatrician tested to be safe for sensitive skin. Its hypoallergenic, non-sensitizing formula is gentle on even the most delicate skin types. Biome-friendly and free of irritants, QIQ is designed to cleanse, calm, and care for skin without causing discomfort. However, if irritation occurs, discontinue use and contact us for assistance and a full refund.

No, QIQ is free from alcohol, steroids, parabens, and other harmful ingredients. Its skin-compatible formula is safe for daily use as often as needed.

No, QIQ is fragrance-free. The natural scent of Hypochlorous Acid is light and spa-like, dissipating quickly after application.

Yes, QIQ products are 100% vegan and cruelty-free. We are committed to creating ethical skincare solutions without animal testing or animal-derived ingredients.

Yes, QIQ products can be seamlessly integrated into your existing skincare routine. Apply QIQ sprays or cleansers first to cleanse and prepare the skin before applying serums, moisturizers, or other treatments.

Store QIQ products in a cool, dry place, away from direct sunlight and extreme temperatures. Avoid freezing the product, and always ensure the cap or sprayer is tightly sealed to maintain the formula's stability.

Our environmentally friendly formulas are safe for disposal. Simply pour any remaining product down the drain, recycle the bottle after removing the labels, and discard the sprayer in regular waste, as it is not recyclable.

Each QIQ product is designed to help address specific skin concerns, from irritation and relief from pesky itching to oral hygiene and piercings. Check the product descriptions on our website or reach out to our customer support team for personalized recommendations.

Thanks for our patented hypochlrous manufactuing method, QIQ products have a shelf life of up to 24 months when unopened. Once opened, we recommend using them within three months for optimal effectiveness. Always check the expiration date printed on the packaging.

Currently, we do not offer subscription services, but we are exploring this option to make reordering your favorite QIQ products even more convenient. Stay tuned for updates!

Yes, QIQ bottles are recyclable. Simply remove the front and back labels before recycling the bottle. Please note that the sprayers are not currently recyclable.

To maintain the integrity of our proprietary HypoBiome Technology™, we recommend keeping QIQ products in their original bottles. Transferring to another container may destabilize the formula, compromising its effectiveness.

Yes, QIQ is committed to sustainability. Our formulas are biodegradable, free of harmful chemicals, and safe for the environment. Our bottles are recyclable (excluding the sprayers), and we encourage users to dispose of products responsibly.