Privacy Policy

Effective Date: February 20, 2025.

Clinical Health Technologies USA, Inc. ("QIQ," "we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit or interact with our website, www.helloQIQ.com, or any related services.

The data controller under applicable data protection laws is Clinical Health Technologies USA, Inc., with a registered address at 521 W. Rosecrans Avenue, Gardena, CA 90248.

Please review this Privacy Policy periodically as we may update it to reflect changes in our practices or legal requirements. By continuing to use our website, you consent to the terms outlined herein.

1. Information We Collect

Personal Information You Provide to Us

We may collect the following personal information when you voluntarily provide it:

  • Account Registration Information: Name, email address, phone number, and postal address.
  • Billing Information: Transaction details, payment information, and credit card details.
  • Correspondence Records: Any information you provide when you contact us.
  • Lifestyle Information: Personal or professional interests, demographics, and feedback about our products.
  • Contact Preferences: Your preferences for receiving communications from us.

Information Automatically Collected

We may collect the following data automatically when you use our website:

  1. Device Information: Details about your device, such as model, operating system, browser type, unique identifiers, and network details.
  2. Log Information: IP address, browsing history, access times, and activity on our website.
  3. Location Information: Data about your location, subject to your device settings.
  4. Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to enhance your browsing experience.

You may disable cookies in your browser settings. However, doing so may limit your ability to use certain features on our website.

2. How We Use Your Information

We use your information to:

  • Maintain internal records and manage operations.
  • Process and confirm orders.
  • Deliver products or services.
  • Improve our products, services, and website functionality.
  • Communicate with you regarding orders, accounts, or inquiries.
  • Send marketing or promotional materials, with your consent.
  • Comply with legal requirements and protect our rights.

Direct Marketing

With your consent, we may send you information about new products, promotions, or special offers. You can opt out at any time by clicking the "unsubscribe" link in our emails or contacting us at info@clinicalhealthusa.com.

3. Sharing of Your Information

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in business operations, such as order fulfillment, payment processing, or IT services.
  • Corporate Group: With subsidiaries or affiliates of Clinical Health Technologies USA, Inc., for similar purposes as outlined in this Privacy Policy.
  • Legal Obligations: When required to comply with laws, regulations, or legal processes.
  • Business Transfers: In connection with mergers, acquisitions, or sales of our business or assets.

We take all reasonable steps to ensure these third parties comply with applicable data protection laws when handling your information.

4. Your Rights and Choices

Under applicable data protection laws, you have the following rights:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Correct Your Data: Update or correct inaccuracies in your information.
  • Delete Your Data: Request the deletion of your personal information, subject to legal and business retention requirements.
  • Marketing Preferences: Opt out of receiving promotional communications.

To exercise these rights, please contact us at:
Email: info@clinicalhealthusa.com
Mail
: Clinical Health Technologies USA, Inc., 521 W. Rosecrans Avenue, Gardena, CA 90248

We will process your request promptly, subject to legal and operational constraints.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We take appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and restricted access to your data.

However, no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, security, or content of these websites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Cookies Policy

We use cookies and similar technologies to improve your experience on our website. These cookies help us:

  • Track your session and browsing preferences.
  • Understand how you interact with our website.
  • Enhance website functionality and user experience.

For more information on managing cookies, visit www.allaboutcookies.org or check your browser's help menu.

9. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, please contact us at:

Email: info@clinicalhealthusa.com
Mail: Clinical Health Technologies USA, Inc., 521 W. Rosecrans Avenue, Gardena, CA 90248

We are committed to resolving your inquiries promptly and effectively.

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Clinical Health Technologies USA, Inc.


Sincerely,

Clinical Health Technologies USA, Inc.